Data We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. Every transaction you make through your account wallet is logged so we can confirm deposits, process withdrawals and resolve
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any disputes you raise with our support team. We also collect device and browser data — the type of phone, your browser version and session timestamps — because this helps us detect unusual login activity and protect your account from access you did not authorise. If
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you contact us, we keep a record of that conversation. We do not collect more than we need, and we do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those
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processors require to complete a transaction. How long we keep your data depends on account status and any obligations that apply under the laws of your jurisdiction. You can ask us at any time what data we hold on you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.